- 5.0 Operating Systems
- 5.1 Modern Operating Systems
- 5.1.1 OS Terms and Characteristics
- 5.1.2 Types of Operating Systems
- 5.1.3 Customer Requirements for an Operating System
- 5.1.4 Operating System Upgrades
- 5.2 Operating System Installation
- 5.2.1 Hard Drive Setup Procedures
- 5.2.2 Custom Installation Options
- 5.2.3 Boot Sequence and Registry Files
- 5.2.4 Multiboot
- 5.2.5 Directory Structure and File Attributes
- 5.3 The Windows GUI and Control Panel
- 5.3.1 Windows Desktop, Tools, and Applications
- 5.3.2 Control Panel Utilities
- 5.3.3 Administrative Tools
- 5.3.4 System Tools
- 5.3.5 Accessories
- 5.3.6 Control Panel Utilities Unique to Specific Windows Versions
- 5.3.7 Command-Line Tools
- 5.4 Client-Side Virtualization
- 5.4.1 Purpose and Requirements of Virtualization
- 5.5 Common Preventive Maintenance Techniques for Operating Systems
- 5.5.1 OS Preventive Maintenance Plan
- 5.6 Basic Troubleshooting Process for Operating Systems
- 5.6.1 Applying the Troubleshooting Process to Operating Systems
- 5.6.2 Common Problems and Solutions for Operating Systems
- 5.7 Operating Systems